Frequently Asked Questions

Q: How long will my repair or service take? 

Your domestic coffee machine will usually be completed in less than 10 business days, If you have pre booked, you have already done your waiting and repairs would normally be completed within 2 working days.

Q: How often should I service my machine? 

Traditional coffee machines ECM, Rocket, Expobar, Quick Mill etc -yearly service.

Automatic coffee machines- Every 1-2 years service.

Breville/Delonghi group handle machines- every 1-2 years.

Q: Are we an approved repairer with licensed technicians ? 

We are premium authorised repair agents for Delonghi, Kenwood, Breville, Sunbeam, Lelit, Melitta, Miele in & out of Warranty repairs.

Q: Do you have Service Technicians?

We have a fully qualified technicians here for domestic and commercial coffee machines and small appliances.

Q: How much will your service cost? 

We charge a $66 non refundable inspection fee to diagnose your machine, this will come off your total cost of repairs at the end if you proceed with the repairs.

Repairs generally range from $99-$400 depending on the assessment. Quotes are also avaiiable on request.

Q: What machines do we repair? 

We repairs most domestic and commercial coffee machines and various small appliance(please contact us for confirmation of this) Delonghi, Kenwood, Breville, Sunbeam, Lelit, Miele, Saeco, Jura, Melitta

Q: Do we repair lamps?

Yes.