FAQs

Repair and Service Information

Your domestic coffee machine will usually be completed in less than 10 business days. If you have pre-booked, you have already done your waiting, and repairs would normally be completed within 2 working days

We charge a $88 non-refundable inspection fee to diagnose your machine, which will come off your total cost of repairs if you proceed. Repairs generally range from $99-$400 depending on the assessment. Quotes are also available on request.

We repair most domestic and commercial coffee machines and various small appliances (please contact us for confirmation of this). Brands include Delonghi, Kenwood, Breville, Sunbeam, Lelit, Miele, Saeco, Jura, and Melitta.

We are able to repair coffee machines and small appliances under warranty from these brands:

  • Delonghi
  • Breville
  • Sunbeam
  • Miele (coffee machines only)

Extended warranty companies we are authorised to repair for include:

  • Domestic and General
  • The Warranty Group
  • Product Care

Companies that require authorisation prior to repairs:

  • Sunbeam
  • Product Care or other “extended warranty”
  • Breville
  • Bravo

Service Recommendations and Expertise

  • Traditional coffee machines (e.g., ECM, Rocket, Expobar, Quick Mill): Yearly service.
  • Automatic coffee machines: Service every 1-2 years.
  • Breville/Delonghi group handle machines: Service every 1-2 years.

We have fully qualified technicians available for domestic and commercial coffee machines and small appliances.

We are premium authorised repair agents for Delonghi, Kenwood, Breville, Sunbeam, Lelit, Melitta, and Miele, handling in and out of warranty repairs.

Additional Services

Yes, we do.